Privacy-Policy

Welcome to RAMHI. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

1. Information We Collect

When you visit our website or purchase RAMHI products, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Order and purchase history
  • Device and browser information
  • IP address
  • Information you provide when contacting our customer support

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Confirm and update your orders
  • Improve our website, products, and services
  • Send important order-related communications
  • Send promotional emails or offers where permitted
  • Prevent fraud and unauthorized activity
  • Analyze website usage and improve your shopping experience

3. Payment Security

Payments made through our website are processed using secure payment providers and payment gateways.

RAMHI does not intentionally store your complete payment card details on our own servers. Payment information may be handled directly by the payment provider according to its own privacy and security policies.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep our website functioning properly
  • Remember your preferences
  • Understand how visitors use our website
  • Improve website performance
  • Measure advertising and marketing campaigns
  • Provide more relevant advertisements

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information.

We may share limited information with trusted service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery companies
  • Website and technology providers
  • Marketing and analytics providers
  • Customer service providers
  • Legal or regulatory authorities where required by law

These parties receive only information reasonably necessary to provide their services or meet legal obligations.

6. Data Protection

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including payment providers, social media platforms, advertising services, analytics tools, and other websites.

These third parties may have their own privacy policies and terms. RAMHI is not responsible for the privacy practices or content of third-party websites or services.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where applicable
  • Withdraw consent for certain communications
  • Opt out of promotional emails
  • Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details below.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so we can review and take appropriate action.

10. Changes to This Privacy Policy

RAMHI may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how RAMHI handles your information, please contact us:

Brand: RAMHI
Email: info@ramhi.co.uk